Monday Sep 03, 2012

What is relationship management?

Hi! Today I’ll be exploring the last of the 5 elements defining emotional intelligence, relationship management. Managing relationships is a lot more than being sociable and friendly. It takes clarity, awareness and intention to get the best from a situation and manage the way people respond. Relationships can be tricky and complicated as we all know and as a leader when you have to work with groups of people, you have to be on top of your game. Effective management of relationships relies on all the other four elements explained in m previous podcasts; self-awareness, self-management, self-motivation and social awareness. Before you can manage relationships you need to notice and manage the effect people have on you, then you need to pay attention to the way they feel and figure out why they feel that way. From there you can decide the best way to interact with them to achieve the outcome that you want. I hope you enjoy the show! Dukeslande

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